Sales conditions

Security

The Tanya Jane Cosmetics Canada Inc. website secures your payment with SSL. This will ensure that all data transmitted between the web server and browsers remains private and complete. In the development of new communication tools, it is necessary to pay particular attention to personal information. We pride ourselves on respecting the confidentiality of all personal information we collect.

Price

All prices are subject to change without notice at any time. In the event a product is listed at an incorrect price due to typographical errors or an error in pricing information, Tanya Jane Cosmetics Canada Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, Tanya Jane Cosmetics Canada Inc. will issue a credit to your credit card account in the amount of the incorrect price.

Taxes

All product prices displayed on this site are exclusive of taxes. Tanya Jane Cosmetics Canada Inc. will charge you applicable sales tax for your purchases based on the laws of the jurisdiction to which the product is to be delivered. The amount of taxes is calculated based on the delivery address. Taxes will be shown and added to your order/invoice; All these taxes will be paid by you. Please note that sales taxes may be subject to change.

Coupons and Promo Codes

If specifically deemed applicable to your purchase from Tanya Jane Cosmetics Canada Inc., coupons and promotional codes are non-transferable, can only be used once and cannot be exchanged for cash or credit. Each coupon is identified by a promo code and has different requirements and rewards. Please check your coupon – all requirements stated on the coupon must be met to receive the discount. Coupon values are those specified on the coupon. Coupons are intended for single use. Some codes and coupons cannot be combined with current promotions. Coupons are only redeemable towards the purchase of designated products purchased on this website. If you have any questions regarding a coupon or promotional code, please contact our customer service. Coupon/promotional code programs may be terminated or modified by Tanya Jane Cosmetics Canada Inc. at any time and in its sole discretion.

Payment agreement

The products remain the property of Tanya Jane Cosmétiques Canada Inc. until full payment is received. By purchasing a product from Tanya Jane Cosmetics Canada Inc., you agree to pay all fees associated with the product(s) purchased. As soon as you take physical possession of the products ordered, the risk of loss or damage to the products passes to you.

Orders and acceptance

All orders you place are non-cancellable and subject to acceptance by Tanya Jane Cosmetics Canada Inc. Tanya Jane Cosmetics Canada Inc. reserves the right to reject any order you place with us, and/or limit quantities on any order. Notwithstanding any order confirmation or other communication sent by Tanya Jane Cosmetics Canada Inc., your order will not be considered accepted until the ordered products have been shipped. Our products are available for purchase as long as they are listed on our website and quantities are available. In the event that a product becomes unavailable after your order, we will notify you immediately by email. If we are unable to fulfill your order, we will automatically cancel it and no charges will be incurred. SUBMISSION OF YOUR ORDER CONSTITUTES YOUR FULL ACCEPTANCE OF THESE GENERAL CONDITIONS OF SALE.

Shipping and handling

Limitations

Tanya Jane Cosmetics Canada Inc. products are available for purchase on this website for Canada.

Delivery

The products are delivered to the delivery address indicated during the ordering process. Delivery dates are subject to revision at any time for reasons beyond our control. Any delay or non-delivery caused by the foregoing will not result in any liability for Tanya Jane Cosmetics Canada Inc. If there is a delay in shipping, an email with all information will be sent. No claims relating to the quantity, condition, loss or damage of the goods will be accepted after thirty (30) days from the date of shipment. Your order may be shipped in several shipments.

Spent

Product prices do not include shipping and handling charges. Tanya Jane Cosmetics Canada Inc. will use its discretion in selecting a reputable carrier and appropriate shipping method. Shipping costs are fixed; They include packaging, postage and handling. The risk of loss or damage to the Product(s) in transit rests with you. Shipping costs are fixed; They include packaging, postage and handling. Our establishment takes particular care with each package in order to provide customer satisfaction.

Refund Policy

If, for any reason, the product does not meet your expectations, you will have 30 days to exercise your right to refund, excluding any shipping and handling charges. To do this, go to the contact page and select the subject (back) and briefly describe the details regarding your request. A member of our team will contact you. The products must be returned in their original packaging (packaging, box, accessories, instructions, etc.) accompanied by your original payment receipt. *Please note that no refunds will be accepted if: more than 20% of a cleanser or toner has been used and 15% of a serum / eye cream / treatment cream has been used.

Replacement

If you received the product in poor condition or the packaging has been tampered with, you can request a replacement by sending us an email with the necessary details. After receipt of the product, study of your request and acceptance we will ensure that a new product is delivered to you at no additional cost.

Cancelation

If you change your mind after placing the order, you can email us to cancel your order. Please note that cancellation requests will only be made up to 3 hours after receipt of the order. Once the order has been placed, no cancellation will be possible. If you have any questions regarding this statement, please send them to:

Tanya Jane Cosmetics
P.O BOX 104, Sherbrooke (Quebec) J1H 5H5
CA. (819) 565-2827
US. 1-833-923-SKIN (7546)
info@tanyajanecosmetics.com